Settlement of accident insurance claims information that customers need to know when registering to buy accident insurance to understand their rights and necessary procedures.
Currently, many customers have chosen to buy accident insurance products , but in addition to the information about this type of insurance, many customers still do not know the information about the settlement of accident insurance claims.
How to deal with accident insurance claims?
Settlement of accident insurance claims is understood as a procedure that the insurance company must perform to make insurance claims and settle the benefits received by the insured.
How does the accident insurance claim settlement process work?
Handling accident insurance claims needs to go through 4 processes:
- The representative or the insured sends the claim file to the insurance company, within 3 months from the date of the insured event, beyond that time will not be resolved by the insurance company.
- Claims departments will receive the claim from the insured and respond to the insured party that has received the file within 3 days.
- For the claim settlement officer, the following tasks will be performed: For missing records, the insured will notify the insured to supplement the dossier within 5 days, if the dossier is sufficient, it will notify compensation to the insured. the insured person within 10 days, for records to be verified send verification notice and conduct verification.
- Insured party: Will receive compensation for cash within 2 days, transfer within 5 days.
- Depending on the different circumstances, the insured party will receive different levels of compensation.
How long does it take to settle an accident claim?
The time to settle the accident insurance claim is not long, it will be as quickly as possible in order to create maximum benefits for its customers. The processing time for compensation depends on the following factors:
- Time in which the insured party files the claim: If the insured party files the claim early, it will be reviewed and processed by the insurance company faster, the insured's dossier will be processed faster. Insurance needs to provide enough to avoid losing time to update records.
- Insurance company: If there are too many claims during the review period, it will take a lot of time to resolve, but the company will try to solve it for the customer in the best way.
The article belongs to the category Accident insurance knowledge , NEWS with tags: accident compensation settlement
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